Password and two factor sign in

Open My Account, then Password & Security.

Change your password

1. Enter your Current password.
2. Enter a New password between 12 and 72 characters.
3. Tap Update password.

Staff passwords are managed by the business owner. See Add staff.

Email sign in code

When you sign in on a device you have not used before, we can email you a code to enter. While the authenticator app is turned on, it is used instead.

Authenticator app

For stronger protection, owners can ask for a code from an authenticator app every time they sign in.

1. Under Extra security, tap Two factor authentication.
2. Tap Set up authenticator.
3. Open your authenticator app and scan the QR code. If you cannot scan it, enter the key shown instead.
4. Enter the 6 digit code the app shows now.
5. Save your backup codes. Tap Copy all and keep them somewhere safe. Each code works once and gets you in if you lose your phone. They are shown only this once.
6. Tap Done, sign in again.

From then on, you enter a code from the app after your password. If you do not have your phone, tap Use a backup code instead.

Run out of backup codes

In Two factor authentication, tap New backup codes and confirm with a code. Your old backup codes stop working.

Turn it off

In Two factor authentication, tap Turn off and confirm with a code from the app or a backup code.